Terms of service

1. Scope

These Terms of Use govern access to and use of ltpergola.com. By using the website, you agree to these terms. If you do not agree, do not use the website.

2. Informational and quotation-led website

The website presents LT Pergola products, applications and configuration concepts and provides ways to request information or a quotation. It is not an online checkout website. Website content, enquiry responses and preliminary quotations do not by themselves create a binding sales contract. A transaction becomes binding only through separately agreed written commercial documents accepted by the relevant parties.

3. Product information

We aim to present product information accurately. Images may include visual concepts or representative settings, and screen colours may differ from physical finishes. Dimensions, configurations, performance statements, accessories, availability and suitability must be confirmed for the specific project in the applicable quotation, drawings, specifications or contract. You are responsible for providing accurate project information and for obtaining any required professional advice, approvals and permits.

4. No professional design or installation advice

General website information is not architectural, structural, engineering, electrical, legal or installation advice. Site conditions, foundations, drainage, loads, local codes and installation requirements should be assessed by appropriately qualified persons for the project location.

5. Quotations and project submissions

You confirm that information and files submitted to us are accurate to the best of your knowledge and that you have the right to share them. Unless stated otherwise in writing, quotations may be revised when measurements, scope, specifications, shipping requirements, taxes, site conditions or other assumptions change.

6. Intellectual property

The website design, text, branding, graphics and other original content are owned by or licensed to Qingdao LT Co., Ltd. and are protected by applicable intellectual-property laws. You may view and print reasonable extracts for evaluating an LT Pergola project, but you may not reproduce, distribute, modify, scrape, publish or commercially exploit website content without written permission.

7. Acceptable use

You must not interfere with website security or operation, introduce malicious code, attempt unauthorised access, submit unlawful or misleading material, impersonate another person, harvest data, or use the website in violation of applicable law.

8. Third-party services and links

The website may link to services such as Shopify, WhatsApp or future social-media platforms. We are not responsible for third-party content, availability, security or privacy practices. Your use of those services is subject to their terms.

9. Disclaimers

The website is provided on an "as available" basis. To the extent permitted by law, we do not promise uninterrupted or error-free access and disclaim implied warranties relating solely to use of the website. Product warranties, if any, are governed only by the written warranty or contract applicable to the relevant order.

10. Limitation of liability

To the extent permitted by applicable law, Qingdao LT Co., Ltd. will not be liable for indirect, incidental, special or consequential loss arising solely from use of or inability to use the website. Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Changes

We may update the website and these terms. Updated terms apply from the date they are posted. Material commercial terms already agreed in a separate signed contract are not changed by an update to these website terms.

12. Governing terms and contact

Any product supply, dealer or project agreement will contain its own governing-law and dispute provisions. Questions about these website terms can be sent to sales@ltpergola.com.